Tuesday, 21 November 2017

Contacting Us

E-mail:
bob@geologyadventures.com   Email is always the best way to contact us!  Unless we're on a mountain beyond cell range, we check email every day.

Main Postal address:
PO Box 809, Ravensdale, WA 98051 USA

 

Canadian Postal address:

18850 Pass Crk/RC East FSR,  Grand Forks, BC V0H 1H8 Canada

 

Australian Postal address:

c/o Littlely, 19 Clarence St., Nhill, Vic 3518 Australia

 

 

Phone: (425) 413-1122

24 hour answering machine, only monitored when we're not out digging.  Leave a message, we will (eventually) call you back.  You'll get quicker service if you email.

We're often in the field for weeks at time, so it may take a while to return your call or e-mail.

The Fine Print

What information do we collect?

We collect information from you when you place an order.

When ordering on our site, you will be asked to enter your: name, e-mail address, mailing address, phone number and/or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To personalize your experience
(your information helps us to better respond to your individual needs)

; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.  Our business is providing goods and services, we do not and will never sell or share customer information. We hate SPAM.

; To send periodic emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your order.


How do we protect your information?

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, such as our bankers, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The only parties who see your information are those bankers and credit card companies who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.